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Customer Service Representative

The Greenspot Salad Company Inc

Customer Service Representative

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    Our mission is to provide our customers with their Everyday Fresh Salads, Premium Natural Wraps, and Custom Made Bowls. We offer Convenient, Sustainable Hospitality in our stores as well as embracing the expanding role of Modern Digital Sales Channels in delivery, pick-up, and catering.