Client Engagement Specialist - Non-Attorney Salesperson We are a dynamic, fast-growing family law firm looking for an experienced Non-Attorney Salesperson (Client Engagement Specialist) to sell legal services to prospective clients. This includes conducting all consultations for leads who are scheduled with an appointment for our office - these appointments are held both by phone and in person. There is absolutely No cold calling. Experience in selling professional services is strongly preferred. The right individual for our firm is compassionate and empathic, wanting to help people find happiness in their most stressful and darkest moments. This position will require you to be a team player, as ultimate success will come from working well with the sales and marketing team. This position is In-Office in Murrieta, CA. $48,000+ monthly bonuses + Medical Insurance + 401k Responsibilities: • Manage the pipeline of leads and potential new clients including tracking and use of the firm’s client relations management program • Ensure client satisfaction with legal services offered by the firm through post-engagement systems • Engage in networking functions to generate leads and potential new clients for the firm • Cultivate long-term relationships with current and former clients and other business referral partners • Work with the marketing team and assist in implementing various marketing strategies and activities • In accordance with the ethical rules governing lawyers, the Non-Attorney Salesperson will not provide legal advice or enter into a legal services agreement with any potential client. The Non-Attorney Salesperson will prepare clients for hiring the firm with legal service agreements approved and signed by a licensed California Attorney. Cold-calling prospective clients are strictly prohibited and the Non-Attorney Salesperson is bound by all ethical standards as laid out by the State Bar of California What you can do is important. WHO YOU ARE IS EQUALLY IMPORTANT. The right person for this role must: • Not only adapt to change but drive it • Desire to help people seek the solution to their problem • Have a high energy level • Show a proven track record in sales and other jobs • Be a team player • Have thick skin and high empathy • Have a sense of humor in equal measure to your sense of compassion • Be metrics-driven and KPI (key performance indicator) obsessed • Have experience in high-end sales products such as jewelry, cars, luxury apparel, real estate, time-shares, and the like or Professional Services Qualifications: • History of achieving and consistently exceeding personal goals • A great conversationalist with the ability to quickly build rapport and credibility with potential new clients • Be comfortable with technology • Proficiency in Microsoft Office, sales, and CRM programs, and the technical aptitude to learning new systems • Ability to identify opportunities to increase conversion rates Compensation: $48,000+ at plan yearly + bonuses

• Manage the pipeline of leads and potential new clients including tracking and use of the firm’s client relations management program • Ensure client satisfaction with legal services offered by the firm through post-engagement systems • Engage in networking functions to generate leads and potential new clients for the firm • Cultivate long-term relationships with current and former clients and other business referral partners • Work with the marketing team and assist in implementing various marketing strategies and activities • In accordance with the ethical rules governing lawyers, the Non-Attorney Salesperson will not provide legal advice or enter into a legal services agreement with any potential client. The Non-Attorney Salesperson will prepare clients for hiring the firm with legal service agreements approved and signed by a licensed California Attorney. Cold-calling prospective clients are strictly prohibited and the Non-Attorney Salesperson is bound by all ethical standards as laid out by the State Bar of CaliforniaWhat you can do is important. Who you are is equally important. The right person for this role must: • Not only adapt to change but drive it • Desire to help people seek the solution to their problem • Have a high energy level • Show a proven track record in sales and other jobs • Be a team player • Have thick skin and high empathy • Have a sense of humor in equal measure to your sense of compassion • Be metrics-driven and KPI (key performance indicator) obsessed • Have experience in high-end sales products such as jewelry, cars, luxury apparel, real estate, time-shares, and the like or Professional Services