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Operations Manager

The Grounds Guys of Forest Hill

Operations Manager

Forest Hill, MD
Full Time
Paid
  • Responsibilities

    We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!

    As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial stability and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.

    This position does require working outside, as well as office work. It also requires physical labor, and the ability to operate various types of equipment.

    Specific Responsibilities:

    Coach, train, and mentor staff to ensure they are consistently delivering high quality service

    Maintain a clean and well-stocked office and shop

    Proactive customer relations, including mitigating damages and liability issues

    Secure and maintain telecommunications system

    Ensure all employees receive the required education and training necessary to perform their jobs and grow in their career

    Improve upon current processes to ensure quality, profitability, and future growth

    Capable of taking over full responsibilities when the owner or Production Manager/Team Leader is out of office

    Job Requirements:

    Background in landscape industry

    At least 2 years supervisory experience

    Valid Driver's License

    Strong written and verbal communication skills

    Computer literate, with working knowledge of work processing, business software and spreadsheet applications

    Benefits: Benefits package varies by location

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!