The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be a part of this legacy and take it forward.
The CONTACT CENTER COORDINATOR position is responsible for analyzing and processing all reservations and customer inquiries derived from phone, mail, FAX, and electronic requests as they pertain to individual guests, groups, and other member reservations. Additionally, act as Contact Center Agents on behalf of Event Network by processing orders from the Holiday Gift Guide. ESSENTIAL RESPONSIBILITIES
YOUR QUALIFICATIONS
SPECIAL SKILLS
THE HENRY FORD IS AN EQUAL OPPORTUNITY EMPLOYER.
_The Henry Ford prohibits discrimination based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. This Policy applies to any employment, donor, or volunteering opportunity (including but not limited to recruitment, hire, employment, program participation, promotion, salary, benefits, termination, and all other terms and conditions of employment or service as a volunteer). _