The Hot Behind You Hospitality Management Group is the parent company of six thriving concepts in the heart of the Silicon Valley. Our company creates environments that foster personal growth & experience through hospitality.
The Hot Behind You Hospitality Management Group is passionate about our community & the people in it. Concepts created by owners Angelique & Jim Stump have all of the design elements that they love. They love color, life, and love. Food, wine, booze, art, theater, dance, and music are their passions. They bring their enthusiasm for professional but unpretentious service to the south bay. Their goal is to create a regular out of everyone.
The responsibility of the Back Waiter is to assist the service team in providing guests with the THBY experience. They are expected to give service that is knowledgeable, approachable, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment. Our guests’ experience of genuine hospitality is based on their interaction with you. Your ability to be charismatic, insightful, knowledgeable, hospitable and timely will help to give our guests a memorable experience that will have them returning to our restaurant for years to come. At the most basic level, you are a service person, addressing the needs of our guests at all times. You answer questions, deliver drinks and food, present appropriate silverware and glass, as well as maintain a clean and uncluttered table.
Responsibilities:
Maintain professional atmosphere in all guest areas.
Proper grooming and appearance standards, as stated in the employee manual are expected at all times
Treat all colleagues with care and respect.
Always be nice, warm, friendly, caring and helpful.
Expected to complete opening sidework prior to the start of service.
Responsible for understanding reservation and seating strategy
All tables should be polished and correctly set prior to guest arrival
Responsible for thorough knowledge of all menus.
Greet newly seated guests within 2 minutes.
All beverages must be served from a tray.
To ensure safety, carrying a maximum of 2 plates at a time is recommended.
Food is to be served from the left with an open palm to the guest and placed correctly before the diner; plates are cleared from the right.
You are responsible for ensuring proper silver is placed before the arrival of each course.
You must check back once every entrée is served (after 2 mins or 2 bites).
Responsible for basic wine knowledge for every wine on the list: Varietal, Winery, Vintage, & Price.
Qualifications:
At least 18 years old or older
Able to stand for long periods of time
Strong sense of urgency and proficient at multitasking
1+ years of Restaurant experience preferred; not required
Ability to fluently read, write and speak English
Benefits/Perks
30% - 50% discounts on all food
Full health benefits for employees who work 30 hours a week on average
Complete our short application today!