The Hot Behind You Hospitality Management Group is the parent company of six thriving concepts in the heart of the Silicon Valley. Our company creates environments that foster personal growth & experience through hospitality.
The Hot Behind You Hospitality Management Group is passionate about our community & the people in it. Concepts created by owners Angelique & Jim Stump have all of the design elements that they love. They love color, life, and love. Food, wine, booze, art, theater, dance, and music are their passions. They bring their enthusiasm for professional but unpretentious service to the south bay. Their goal is to create a regular out of everyone.
The Food Server is Responsible for seamless service to our guests following the steps of service with a thorough knowledge of all food & beverage menus, including ingredients with allergy concerns. A Server at THBY is also a salesperson, helping to sell specific cocktails, beer & wine as well as menu items and chef specials. A server communicates regularly with management, chef and hosts about table needs, turn times, allergies, problems, complaints and compliments. A server anticipates any needs and acts quickly upon guest requests.
Responsibilities:
Maintain professional atmosphere in all guest areas.
Proper grooming and appearance standards, as stated in the employee manual are
expected at all times
Treat all colleagues with care and respect.
Always be nice, warm, friendly, caring and helpful.
Expected to complete opening sidework prior to the start of service.
Responsible for understanding reservation and seating strategy as outlined in the “Host” section of this manual.
All tables should be polished and correctly set prior to guest arrival
Responsible for thorough knowledge of all menus.
Greet newly seated guests within 2 minutes.
All beverages must be served from a tray.
To ensure safety, carrying a maximum of 2 plates at a time is recommended.
Food is to be served from the left with an open palm to the guest and placed correctly before the diner; plates are cleared from the right.
You are responsible for ensuring proper silver is placed before the arrival of each course.
You must check back once every entrée is served (after 2 mins or 2 bites).
Responsible for basic wine knowledge for every wine on the list: Varietal, Winery, Vintage, & Price.
Qualifications:
At least 18 years old or older
Able to stand for long periods of time
Strong sense of urgency and proficient at multitasking
2+ years of Serving experience preferred; not required
Ability to fluently read, write and speak English
Benefits/Perks
30% - 50% discounts on all food
Full health benefits for employees who work 30 hours a week on average
Complete our short application today!