Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer.
RESPONSIBILITIES:
Required Skills
HS diploma or equivalent with 3+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.
Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
Must be able to work weekends and holidays.
RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER
THIS POSITION IS SUBJECT TO A BACKGROUND CHECK FOR ANY CONVICTIONS DIRECTLY RELATED TO ITS DUTIES AND RESPONSIBILITIES. ONLY JOB RELATED CONVICTIONS WILL BE CONSIDERED AND WILL NOT AUTOMATICALLY DISQUALIFY THE CANDIDATE.
Required Experience
HS diploma or equivalent with 3+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.
Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
Must be able to work weekends and holidays.
RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER
THIS POSITION IS SUBJECT TO A BACKGROUND CHECK FOR ANY CONVICTIONS DIRECTLY RELATED TO ITS DUTIES AND RESPONSIBILITIES. ONLY JOB RELATED CONVICTIONS WILL BE CONSIDERED AND WILL NOT AUTOMATICALLY DISQUALIFY THE CANDIDATE.