Job Description

THE JOB WINDOW has an exciting and rewarding career opportunity available for an INSIDE SALES/ CUSTOMER SERVICE REPRESENTATIVE on behalf of our client, a rapidly-expanding marketing firm specializing in face-to-face, inside marketing, sales, and customer service for some of the largest, most well respected satellite companies in the world. Because this is inside marketing & sales, our client’s customers come to them - so no outside or door-to-door sales are involved. Our client believes in 100% internal, merit-based promotions from entry-level to management - so every member of their team must begin in sales / marketing and has an equal opportunity to advance into management. Let your sales talent shine and experience the rewards that come with an exceptional performance! As an INSIDE SALES/ CUSTOMER SERVICE REPRESENTATIVE, your primary responsibilities will include face-to-face inside marketing and sales representing major brands in big box retail stores. RESPONSIBILITIES OF THE INSIDE SALES/ CUSTOMER SERVICE REPRESENTATIVE:

• Maintaining working knowledge of all Sales, Customer Service, and Quality Assurance policies and procedures.
• Providing exceptional face-to-face customer service experience to all prospective customers in a retail setting.
• Understanding all products and policies before they are presented to the customer.
• Driving growth by meeting and exceeding goals and objectives.
• Ensuring ongoing customer satisfaction and retention
• Representing company and business partners in a professional and courteous manner.

QUALIFICATIONS OF THE INSIDE SALES/ CUSTOMER SERVICE REPRESENTATIVE:

• 2+ years of verifiable experience in Sales and / or Customer Service.
• Knowledge of sales strategies including cross-selling and up-selling a plus.
• Experience in meeting / exceeding performance driven goals and objectives.
• Excellent interpersonal, presentation, written, and verbal communication skills.
• Ability to grasp new concepts.

We are looking for a results-oriented sales professional with a strong drive for exceeding goals and proven success working in a fast-paced environment. If that's you, we want to hear from you! Apply Now!