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UX Writer

The Knot Worldwide

UX Writer

New York, NY
Full Time
Paid
  • Responsibilities

    Job Description

    WHAT WE DO MATTERS:

    Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.

    ABOUT THE ROLE AND OUR TEAM:

    Our Product Design team is seeking a talented UX Writer!

    As our UX Writer, you'll use clarifying language and brand personality to help shape our digital experiences. You'll collaborate with product designers and product marketers to craft engaging and inviting content for new users, while bringing simplicity and life to tools and moments across the experience. You will work with your teams from concept through delivery on everything from small features and iterative enhancements to large system-wide initiatives. You'll adhere to brand tone guidelines, and establish and maintain consistency in our product copy—from buttons and notifications to entire flows—with a unified voice. You might be a good fit for this role if:

    RESPONSIBILITIES:

    • You write compelling UX copy that is clear, concise and useful. You create high-quality, thoughtful solutions that achieve business goals and help users complete desired actions, with quantifiable impact.
    • You are a natural storyteller who can drive a cohesive narrative through an experience. You craft a UX voice that is relatable, human, and conversational, building value and trust with a brand. 
    • You're a creative thinker with a sharp wit and a generous emotional range. You adhere to brand voice, and write in the tone appropriate for a variety of contexts, experiences, and moments. You know when simple and brief copy is best, and when it's ok to have a little fun. 
    • You anticipate user needs, writing content that is platform- and context-aware, and mindful to what users are experiencing in the moment.
    • You approach problems as a design thinker. You maintain a strong attention to detail. You are flexible and adaptable, taking constructive criticism with ease, and applying feedback as needed.
    • You enjoy working hard; you take initiative and are responsible and reliable. You are action-oriented and energized by challenges. You take pride in the quality of your work.

    SUCCESSFUL UX WRITER CANDIDATES HAVE:

    • A Bachelor's degree in English, Journalism, Technical Writing, or equivalent education
    • 3+ years experience writing for digital products and user experiences
    • Familiarity with agile processes and collaborative workflows
    • A portfolio of writing samples showcasing how your copy simplified and enhanced digital experiences and products. You can speak to your creative process, how you arrived at your solutions, and the impacts they had
    • This role will ideally be based in our New York office, but we are open to hiring a remote candidate with the right experience.

    _PLEASE PROVIDE A SUPPORTING PORTFOLIO LINK (WITH PASSWORD, IF APPLICABLE) OR A PDF VERSION OF YOUR CASES STUDIES. _

    At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

    WHAT WE LOVE ABOUT YOU:

    • You Dream Big. You iterate and experiment to drive innovation.
    • You Love Our Users. You keep our global community at the center of everything you do.
    • You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
    • You Hustle Every Day. You favor urgency and own your outcomes. 
    • You Win Together. People are at the heart of our success and you play as a team.

    WHAT YOU LOVE ABOUT US:

    The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. We offer a full benefits package including options for medical, dental and vision insurance and a 401k with company match. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.


    The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

    If you are a resident of California, by submitting your application, you acknowledge that you've read the California Privacy Notice.