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Restaurant General Manager

The LINE & Saguaro Hotels

Restaurant General Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    About our Company

    More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

    We are seeking a dynamic Restaurant General Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

    Responsibilities

    Must be courteous and gracious, maintaining a professional demeanor at all times

    Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel

    Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

    Maintain “open door” communication with employees

    Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

    Create and develop training programs with the goal of constant improvement, both at the individual and group level

    Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service

    Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel

    Uphold highest standards of hospitality and service, constantly monitoring guest experience

    Manage service staff and create training programs with the goal of constant improvement

    Obtain maximum results in the utilization and appearance of the F&B areas, quality levels, performance and standards of service

    Develop new and analyze existing procedures that will improve guest patronage under the Employee Guidelines

    Handle all guest complaints in the restaurant area

    Responsible for checking cost control reports and form action plans based on goals set by management

    Inspect and taste prepared foods to maintain quality standards and sanitation regulations

    Participate in decision making and financial responsibility of F&B program

    Hold weekly BOH planning meetings with the Executive Chef and/or F&B Director

    Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward

    Ensure staff understands their job expectations before holding them accountable

    Maintain awareness of documentation needed and retained in employee files

    Attend relevant meetings

    Core Competencies

    High School diploma or general education degree (GED)

    Five (5) years related experience in hospitality or service industry preferred

    Strong communication skills

    Collaborative spirit

    Ethical Conduct

    Computer Proficiency: Microsoft Office, Opera PMS, POS

    Positive Attitude

    Eye for Detail

    Problem solving abilities

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

    About our Brand

    More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.