Corporate Director of Food & Beverage
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Wellness resources
Job Overview
The Corporate Director of Food & Beverage is responsible for the performance and operations of the hotel dining experience and will be the key liaison between property food & beverage teams and senior leadership. The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of The LINE, The Ned and Saguaro Hotels’ policies. The Director of Food and Beverage position must develop and maintain the company's culture, values, and reputation in the public eye and with all staff, guests, vendors and partners. They will create and promote learning opportunities and development plans for direct reports, with the aim of fostering a culture of development across the broader team. They will set direction and provide strategic oversight of the Food &Beverage Division to achieve consistently high levels of service; provide creative and innovative products; build strong relationships with guests and employees and ensure financial success.
The person having this position must possess good communication skills, have the ability to resolve conflict, and have a thorough understanding of LINE, Ned and Saguaro policies, procedures, and expectations.
Because of the fluctuating demands of the company’s operation, it may be necessary that each
employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
Essential Functions & Responsibilities
The oversight of management for all F&B operations and partners, alongside the on-property F&B teams.
· Responsible for oversight and operation of all F&B outlets/operations throughout the portfolio.
· Assist with the annual preparation of the F&B outlets budget and business plans.
· Work with the property teams to review and improve service in the different food and beverage outlets throughout the company.
· Standardize and document staff training to ensure consistency in service and product.
· Assist in recruiting, developing, training efforts for the F&B management team.
· Create a positive work environment for all F&B employees, leading by example.
· Act as task force as needed in existing and future operations, working to identify challenges and solutions and assisting the property teams in implementing key process and opportunities.
· Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results.
· Ensure regular performance evaluations are being conducted for all F&B management staff.
· Maintain awareness of documentation needed and retained in employee files.
· Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation.
· Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards.
· Provide effective direction to managers regarding operational and procedural standards Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property.
· Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency.
· Monitor periodic operational/financial performance metrics and provide in depth analysis to the Property Teams, review labor standards on a regular basis to ensure controls are in place.
· Assist in set programming and implementation of internal systems including POS, reservation and inventory programs.
· Assist in comparison and selection of vendors/suppliers in each market for equipment selections where required.
· Assist in recruitment and on boarding of team members.
· Work with Director of Operations property teams to implement SOPs consistent with company standards, including key processes for catering, room service and amenity programs.
· Work with the property teams to review, amend and / or implement key processes for all food and beverage departments.
· Manage key vendor relationships to ensure that best possible pricing for the brand is negotiated and maintained.
· Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met.
· Ensure that all equipment is maintained in good, safe working condition.
· Maintain an increased awareness of safety issues throughout the properties.
Knowledge, Requirements and Skills
§ Bachelor’s degree required, relevant field a plus.
§ 4 years’+ experience at Senior Manager level managing multiple food & beverage outlets.
§ Passion for empowering, motivating and inspiring team members.
§ Thorough understanding of inventory management, purchasing and cost controls.
§ Ability to multi-task and adapt to changing priorities.
§ Strong communication and interpersonal skills.
§ Experience working with well-known, talented chefs.
§ Ability to manage short and long-term projects across multiple outlets and hotels.
§ Passion for creating a unique and service driven experience for all guests.
§ Director level F&B experience or above multi-unit experience preferred.
§ Flexible – must possess the ability to travel between properties.
§ 50% travel required
§ Knowledge of how to develop training programs.
§ English language writing skills to develop written correspondence and training materials.
§ Ability to relate in English to all levels of management and employees in spoken and written form.
Working Conditions/Environment
The noise level in the work environment is usually loud to moderate.
The person having this responsibility may have to lift up to 40lbs on an occasional basis.
The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for three (8) hours per day.
The person having this responsibility must be able to speak and listen for extended periods of time.