Front Desk Sales Associate
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated, customer service oriented Front Desk/Sales Associate for our new salon. Your focus will be on providing an excellent customer experience to all our guests, selling memberships (which save our guests so much money!), and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Manage appointment scheduling in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment in accordance with all new safety guidelines
Be proficient and diligent in working our POS software, sales transactions, and completing daily tasks
Assist with promotional events at the salon or outside the salon to help market the salon and build the brand
REQUIRED SKILLS/QUALIFICATIONS:
1+ years customer service or retail sales experience preferred
Strong customer service skills and ability to work professionally with the public
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Experience with MindBody Software is a plus!
Proficient in Microsoft Office including Word and Excel
Strong phone etiquette
OTHER CONSIDERATIONS:
Assists at other salons (Blue Bell or Wyndmoor) as needed.
Ability to work weekends and evenings.
WHY JOIN OUR TEAM?
Fun and energetic culture that encourages teamwork and leadership
Hourly wage plus sales commissions
Hands-on training programs including POS System and Sales Training
Growth opportunities
Free lash extensions
Discounts on retail products and ancillary services