OUR CULTURE:
The Lash Lounge is the premier salon for eyelash extensions with 114+ locations in the United States. We offer a complete menu of lash and brow services including extensions, lifting, tinting, threading, brow laminations and more. When our guests visit The Lash Lounge Franklin - South, they enter a luxurious retreat designed to rejuvenate from the inside out, so that they can face the world feeling beautiful and confident. We are a community built on love, loyalty and confidence.
WHO WE ARE HIRING:
We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on customer service, membership sales, retail sales and scheduling. If you have a P.A.S.S.I.O.N. for sales and providing outstanding customer service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent guest experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting, spa-like environment
REQUIRED SKILLS:
1+ years customer service or retail sales experience
Strong verbal communication and listening skills
Well organized and detail oriented
Initiates self-learning and is comfortable with educating guests on products and services offered
Exhibits sound judgment and a strong work ethic
Forms positive working relationships with team
Identifies additional tasks to be completed and willingly assists others
Ability to multitask in a fast-paced environment
Ability to work some weekends and some evenings
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly pay, commensurate with experience plus commissions on sales
Generous discounts on services and retail products
Opportunities for career growth and advancement
Job Type: Full-time