Front Desk Associate/Marketing Concierge
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 130 locations in the United States. We offer a complete menu of services including Lashing, Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated part time Front Desk Associate for our salon. This position begins as a part-time position (15-20 hours per week) but could lead to more hours and possibly a full-time position. This position requires availability on weekends, Sunday and Monday nights; evening shifts 2:30-9:30 PM; overlap shifts 10 AM- 3PM. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Follow up and book sales leads
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
Partner with Lash Artists to create a fluid environment in the salon
REQUIRED SKILLS:
1+ years customer service or retail sales experience.
Outstanding phone skills
MUST be available evenings, holidays and weekends
Strong attention to detail/goal oriented
Ability to multitask in a fast-paced environment
Experience with MindBody Software is a plus!
Eyelash extensions are required
WHY JOIN OUR TEAM?
Hourly wage; + 10% Commissions+ 10% On product sales; Member sign-up bonuses
Growth opportunities
Discounts on retail products