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General Manager

The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO

General Manager

Sacramento, CA
Full Time
Paid
  • Responsibilities

    The Lash Lounge champions our Members and Guests as well as the value they place on feeling and looking their best. Our proprietary training approach to healthy lash extensions boosts the confidence of our guests, builds trust in our brand, and sends our community out into the world with a smile. Join our team and showcase your leadership skills in our vastly growing Lash Lounge family.

    WHO WE ARE:

    The Lash Lounge is the premier salon for Lash Extensions with over 120 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.

    WHO WE ARE LOOKING FOR:

    The General Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, operational success. The General Manager will ensure the salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.

    RESPONSIBILITIES:

    Manage the daily operations of the salon

    Ensure the salon meets or exceeds financial goals

    Maximize sales and membership participation

    Make sure both guests and team members are scheduled efficiently and effectively

    Provide daily support to team members

    Coach and develop team members

    Ensures each guest has a unforgettable and consistent experience

    REQUIRED SKILLS:

    5+ years directly managing a team of 3 or more

    5+ years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses

    College Degree in Business or other relatable field experienced is preferred

    Reliable transportation

    Exceptional customer service skills and computer skills

    MindBody Online Software experience is a plus!

    WHY JOIN OUR TEAM?

    Salary; commensurate with experience

    Bonus Plan

    Free lash extensions and other discounted salon services

    Discounts on retail products

    If you love the challenge and take pride in playing a significant role in the business growth of a national brand, then this is the position for you! If you are awesome at motivating staff to deliver their best, and want to see your team grow, please submit your resume. We would love to meet you!