Benefits:

Mileage Program

Childcare Benefit

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

The Position: We're looking for New Center Operations (NCO) Manager who will lead the opening process at locations across the country and work closely with the NCO Director to ensure all new center staff are receiving consistent, organized, and accurate training.

Location: Northern New Jersey

Responsibilities:

Ensures Opening Center Leadership Team have all the support needed for a successful opening.

Assists with the hiring process of Center Leaders and Teachers, ensuring all licensing, TLE qualifications and standards are upheld.

Responsible for overseeing the training execution of the Center Leadership Team and Teachers, while preparing the team to implement a train the trainer process at the center.

Evaluates enrollment trends and partners with the Marketing team to create and implement action plans to strengthen the centers grand opening.

Executes operational strategies for centers to drive success in critical performance measurements: enrollment, retention, productivity, quality, and customer-service.

Communicate roles and responsibilities throughout the process.

Ensures all centers operate within state requirements (i.e. wage and hour guidelines); Avoids risk by understanding current and proposed regulations; enforcing requirements; recommending new procedures.

Recap all aspects of center opening during and after opening with NCO Director and business partners.

Support post opening until staffing, training, enrollment and operational needs are met and fulfilled.

Escalates issues / concerns in the moment that impact the process or timeline.

Actively seeks out resources to minimize and resolve problems.

Consistently maintains knowledge of standard operating procedures, franchise agreements and childcare licensing regulations.

Serves as business consultant and ensuring best practices are followed at all levels.

In cooperation with all TLE leaders, implements new initiatives creating excitement to drive engagement and growth, while acting as brand ambassador.

Requirements

3+ years experience opening large numbers of childcare centers or retail locations.

Experienced Multi-Unit Operator, i.e. early childcare education, retail, restaurant, and /or franchise concepts.

Bachelor’s degree or appropriate equivalent from an accredited university.

Solid business acumen, management, analytical, and problem-thinking skills.

Strong computer and technical skills, including Microsoft business applications and various reporting software.

Exceptional interpersonal and verbal communication skills.

Strong project management, business writing and reporting skills.

Ability and willingness to work a flexible Full-Time schedule that may include weekends and holidays.

Must have the ability to travel full time for extended periods.

Why should you apply?

Great pay and benefits.

Opportunities for growth and development.

Work alongside people that share a passion for making a difference in the lives of children.

#LI-AW1

Flexible work from home options available.