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Security Agent

The Line

Security Agent

Washington, DC
Full Time
Paid
  • Responsibilities

    We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels includes NoMad New York and Los Angeles; The LINE LA, DC, and Austin; Freehand Miami, Chicago, LA, and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad Las Vegas and NoMad London.

    The LINE DC is a collective effort with local partners that draws inspiration from the surrounding Adams Morgan neighborhood - an area long respected for its diversity, rich culture, and personality. In addition to a newly constructed building, the 110-year-old neo-classical church has been restored with the creation of dynamic public spaces serving both neighborhood residents and hotel guests alike. The LINE DC is manned by two chefs at the helm of four distinct food & beverage concepts – Spike Gjerde and Erik Bruner-Yang. Each chef has been supported locally and celebrated nationally with nominations and awards from The James Beard Foundation for their contribution in the kitchen and behind the bar.

    We are looking for an experienced hotel Security Guard. You will perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Preference will be given to DC and Ward 1 residents.

    This is a full-time position that requires flexibility in scheduling. The ideal candidate will have flexible availability and be able to work mornings, evenings, weekends and holidays.

    ESSENTIAL FUNCTIONS:

    Responds to all emergencies on the property to include, but not limited to fire, medical, severe weather and evacuation.

    Spend the majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.

    Requires verbal communication using a two-way radio.

    Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems.

    Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.

    Watch for suspicious persons entering, exiting, or loitering around the building. Conduct walk-through observations of the entire hotel. Promote safe work practices.

    Answer security telephone and safety hotline calls and respond in a timely manner based on priority.

    Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.

    Work with various hotel departments to manage shipping and receiving for guest and incoming packages and deliveries.

    QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

    Previous experience in a hospitality setting is highly preferred.

    High school graduate or equivalent.

    Previous law enforcement experience helpful.

    Must have strong written and communication skills and problem-solving skills.

    Must have ability to operate medical, fire alarm and communications equipment.

    Ability to obtain and/or maintain any government required licenses, certifications or permits.

    Must have the ability to handle and/or prevent stressful and emergency situations.

    Ability to work with guests to resolve complaints in a positive manner.

    The LINE DC thrives in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.