About our Company
We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.
We are seeking a dynamic Restaurant General Manager for our to join our Restaurant Partner, O&A LINE Management at LINE LA. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
The GM - Food & Beverage, is responsible for coordinating, supervising and managing the property food and beverage operation, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Guide and inspire exceptional team performance and mentor managers, supervisors and team members in the Food & Beverage Division
Build team capability, knowledge and resources to meet short and long term business objectives
Mentor, train and coach team members, oversee new hires and track team training
Manage operational coverage, workload and resource distribution within and across teams
Interview, hire and coordinate succession planning of staff
Manage vacation, payroll and other
Monitor and evaluate team performance
Oversee the efforts to ensure service standards are consistently met and exceeded
Enhance services and standards for the Food & Beverage Division
Accountability for P&L in the Food & Beverage Division
Instrumental in attracting and retaining loyal guests through close working relations with Sales & Marketing
Anticipate future guest trends and align services offered in the Food & Beverage Division
Develop innovative solutions to enhance communication of guest and service information
Trouble shoot in complex service situations
Plan and prepare with team for guest reservations and coordinate unique requirements, to meet the guests needs, pace and degree of personalization
Identify, customize and deliver individual guest requirements.
Ensure effective hosting of the guest experience -- Greet guests upon arrival and departure; engaging with guests to ensure guest delight
Provide sincere communication and demonstrate a genuine desire to serve
Maintain contact with loyal guests and win disengaged guests back
Core Competencies
2 – 3 years’ experience in a similar position and 6 years in a restaurant and banqueting management position
Must have strong banqueting and event experience
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
Be very well organized, flexible and able to wear multiple hats to get the necessary done
Have good communication skills
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.