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Restaurant Floor Manager

The Line

Restaurant Floor Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    About our Brand

    Created in collaboration with two-star Michelin Chef and native Angeleno, Josiah Citrin, Openaire is a poolside oasis of green at the center of the Koreatown. The menu features the best of California’s ingredients from land and sea, embracing the seasons and presented in a shareable format. Simply, Openaire is a celebration of indoor/outdoor living at the center of the melting-pot that is LA.

    Designed in collaboration with Sean Knibb, the LINE LA, originally built in 1964, embraces its mid-century bones and culturally rich neighborhood to create an inspiring boutique hotel experience. A place of community and gathering, the LINE LA’s lobby welcomes travelers and neighbors alike. Between locally crafted dishes, a shop locally-curated by art and design collective Poketo, and nightlife vibes designed by the Houston Brothers, the LINE delivers a rich, layered, urban experience unlike any other in Los Angeles.

    We are seeking a dynamic Restaurant Floor Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

    Responsibilities

    Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel

    Maintain “open door” communication with employees

    Uphold the highest standards of hospitality and service, constantly monitoring guest experience

    Create and develop training programs with the goal of constant improvement, both at the individual and group level

    Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service

    Develop new and analyze existing procedures that will improve guest patronage under the guidelines of Company’s policies

    Handles all guest complaints in the restaurant area

    Inspect and taste prepared foods to maintain quality standards and sanitation regulations

    Participate in decision making and financial responsibility of Food & Beverage Program

    Participate in weekly departmental meetings

    Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

    Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

    Assist GM in interviewing, selecting, training, guiding, managing and scheduling personnel

    Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward

    Ensure staff understands their job expectations before holding them accountable

    Attend relevant meetings

    Core Competencies

    High School diploma or general education degree (GED)

    Three (3) years related experience in hospitality or service industry preferred

    Strong communication skills

    Collaborative spirit

    Ethical Conduct

    Computer Proficiency: Microsoft Office, Opera PMS, POS

    Positive Attitude

    Eye for Detail

    Problem solving abilities

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

    About our Company

    Founded by Andrew Zobler, Sydell Group is the creator and manager of unique hotels deeply rooted in their location and architecture. Sydell's core expertise is an ability to collaborate with original talent within the world of design, food & beverage, and retail, and bring them together in the creation of compelling new hotels that engage the communities around them. Sydell Group’s diverse portfolio of award-winning properties includes NoMad New York, Los Angeles and Las Vegas; the LINE LA, DC and Austin; Freehand New York, LA, Miami, and Chicago; The Ned, London; Park MGM, Las Vegas; Saguaro Palm Springs and Scottsdale; and the upcoming NoMad London and LINE San Francisco.