About the Apple Computer Technician position

Apple Computer Technicians must be able to troubleshoot computers, and quickly determine software or hardware failures, be knowledgeable in installing, disassembling, reassembling, and replacing parts.

You should be well-versed in Macintosh systems and network functions, able to work diligently and accurately, and possess great problem-solving ability to fix issues and maintain functionality.

Computer Technician responsibilities are:

• Diagnosing both hardware and software issues using split-testing and fault isolation methods

• Hardware repair of Macintosh systems from 2006-present including, but not limited to: 

  • hard drives, memory, logic boards, MagSafe boards, flex cabling, keyboards, top cases, bottom cases, rear display cases, display assemblies, hinge adjustments, trackpads, trackpad tension, polarizers, LCDs, laptop batteries glued or not glued, and cosmetic fixes such as Internal Hinge for Apple Thunderbolt Display (27-inch)

• Experienced macOS installation

  • Partitioning HFS+ vs. APFS, Imaging, Terminal, RAID, Activity Monitor, Migration Assistant, Disk Utility, Keychain, Remote Desktop, and GrandPerspective

• Installation and configuration of both Consumer and Pro Applications and best of class Anti-Malware software

• Knowledge of parts that are cross-compatible from model to model

• Migrating a User Directory manually, with the customer's metadata fully intact as a result

• Create and manage records of repairs in Repairshopr

• Knowledge of macOS from 10.6 "Snow Leopard"- present macOS and the significant differences between the versions and Mactracker

• Bonus: Homebrew, Little Snitch, TOR, GrandPerspective, OnyX

Computer Technician requirements are:

• 2+ years' experience of working as an Apple Computer Technician or other relevant position

• Significant experience with computer systems, IT components, and LAN/WAN networks

• In-depth knowledge of internet security and data privacy principles

• Strong troubleshooting skills

• Strong organizing and time-management skills

• Good communication abilities

• Prior experience, reliability, and work ethics are valued above all else.

Benefits are:

• Paid vacation time
• Eligible for up to three personal days per year
• Eligible for 401K participation
• Free lunch Fridays
• Holiday Bonus