Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include but are not limited to the following.  Other functions may be assigned as business conditions change.

1. Assists in the development of the sales objectives.  Meets the forecasted premium volume and commission growth goals as established with Branch Manager.
2. Creates and maintains prospect and suspect lists.
3. Request referrals from existing client base and respond to the referrals quickly and effectively.
4. Pre-qualifies insurance prospects for insurability and quality of risk.
5. Identifies the client’s insurance needs, gaps in coverage, and loss exposures (insurable and uninsurable).
6. Obtains accurate information from the prospects; including completing applications, supplemental questionnaires, risk surveys, and other related documentation in order to provide complete, comprehensive submissions.
7. Designs insurance programs and recommends insurance coverage to clients.
8. Meets agency standards for account receivables.
9. Participates in community activities.
10. Reviews client’s insurance programs annually and makes recommendations.
11. Accurately documents client files and electronic files as to coverage discussions, quotes, declination, and coverage change or declined.
12. Maintain a concern for timeliness and completeness when interacting with clients, agency, and company personnel to minimize potentials for error or omission claims.
13. Follow agency Standard of Excellence and Best Practices procedures for processing and preparation of customer correspondence, certificates of insurance, binders, cancellation requests, insurance I.D. cards, and internal correspondence as requested ensuring that activities and follow-ups are set and the client file in the agency management systems is updated and consistent with the paper file.