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Sales/Call Center Representative

The Mariachi Connection Inc

Sales/Call Center Representative

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION OVERVIEW

    Seeking Retail /Call Center Sales Rep to provide excellent customer service to all customers on the phone and in the store. All customers should be treated with the highest courtesy and professionalism.

    ESSENTIAL JOB FUNCTIONS

    Sales, Invoices, Filling web orders, Opening/closing register

    Process customer transactions in a professional and timely manner.

    Answer all incoming calls in a timely manner

    Inform and educate customers about our products and supplies.

    Provide outstanding customer service before, during, and after the sale.

    ADDITIONAL DUTIES

    Complete basic customer orders Start to Finish plus follow-up. *Phone *In-Store * Web Stores *Events & Shows

    Complete Government Purchase Orders

    Prepare for conferences by packaging all needed essentials for the function from your area.

    REQUIREMENTS

    Valid Driver’s License

    Computer skills (knowledge of LightSpeed a plus)

    Bi-lingual a plus (Spanish)

    Light Lifting (40Lbs) Stepladder

    Proper phone etiquette

    High School or GED diploma

    Available weekdays and Saturdays

    Ability to travel

    1 years Retail experience

    Clean Background-Federal and State

    RECOMMENDED SKILLS

    35+ WPM

    Microsoft Outlook

    Microsoft Word

    Microsoft Excel

    GOALS/OBJECTIVES OF POSITION

    To maximize the customer’s shopping experience to your fullest capacity.

    Make the customer come back for more.

     

    SALARY AND BENEFITS

    $12.00 per hour starting.

    75% Company paid Health Insurance after eligible. PTO, AFLAC, 401K

    NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

     

     

     

    Company Description

    Largest Mariachi and Ballet Folklorico Superstore in the world.