SAP BASIS Administrator

Locations: Richardson, TX; Chicago area; Charlotte area

Description:

General Summary:
The SAP Basis Administrator is responsible for the installation, upgrade, and maintenance of SAP systems. Additional responsibilities include configuring, monitoring, tuning, and troubleshooting the SAP technical environment, scheduling and executing the SAP transport system, design and configuration of interfaces between SAP and external systems, optimizing and analyzing performance issues, and the design architectures of the landscape.

Duties and responsibilities:
• Install, upgrade, and maintain the database and SAP application systems.
• Plan and install support packs, conduct upgrades, manage backups/recovery, system refresh and troubleshooting, as well as conducting failover testing and validation.
• Assess and implement recommended enhancements that will improve the performance and reliability of the systems.
• Develop, manage, and test the storage, archiving, back-up and recovery procedures.
• Proactively monitor systems to ensure secure services with minimum downtime.
• Monitor, analyze, identify and respond to trends in system performance and resource utilization within the SAP technology stack, work with the required teams to identify database, hardware and network failure scenarios, determine root cause and assist in resolution of issues.
• Install and test new versions of the SAP application and database software.
• Serve as a resource to IT Business Analysts, customers, and ABAP Developers in designing, configuring and implementing an SAP system supporting business and operational needs.
• Document problems with external support personnel, communicate with developers, help desk, and other support personnel to resolve system issues.
• Prepare regular status reports and performance metrics for consolidated status reports.

General skills required
• Interpersonal skills sufficient for frequent interaction at a middle management level – both internal and external
• Manage multiple and sometimes competing priorities
• Proactively generate relevant ideas for new and improved use of technology
• Understand the impact of new projects and technical impacts to supported systems
• Team-oriented work ethic that includes willingness to help others
• Demonstrates ability to work independently and share results of assigned projects with team members
• Organizes prioritize, and track incidents and support requests per SLA’s and corporate policy
• Escalate issues based on severity and impact, including coordination with vendors and customers
• Ability to work as part of a project team to coordinate co-dependent assignments

Technical skills required
• Oracle (11g, 12c), HANA
• S/4 HANA
• Unix/Linux (Redhat preferred)
• SAP ERP, Enterprise Portal, Transportation Management, Event Management, Process Integration, Process Orchestration, Global Trade Services, GRC, MII, Solution Manager, Master Data Governance, S/4HANA, Gateway, SLT, Cloud Connector, Web Dispatcher, MII
• SAP Netweaver: ABAP stack, Java stack
• SAP Homogeneous System Copy, OS/DB migration