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Service Center Sales Specialist

The McAlear Group, Inc.

Service Center Sales Specialist

Orlando, FL +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    ROLE AND RESPONSIBILITIES

    The Service Center Sales Specialist will be the conduit experience between customers and the local Service Spring service center. We believe that customer service is the differentiating aspect of service center success and it will be this position's job to bring the highest level in the industry. Garage door growth, maintenance, and development will be a strong focus for this role.

    • Write all orders live at the Service Center.
    • Manage garage door part numbers.
    • Manage garage door quotes.
    • Manage all requests for garage door inventory increases and decreases.
    • Schedule delivery routes – communicate lead times and schedules to customers
    • Coordinate all special-order requests for garage doors. Commercial and Residential.
    • Build BOM’s in Great Plains for all garage doors that will be pull directly from inventory.
    • Telemarket all local customers that use garage doors and fight to win new business.
    • Handle incoming phone calls that come into the Service Center.
    • Organize and prepare all cash deposits for the bank.
    • Getting rid of slow-moving doors to keep inventory turning.
    • Other duties as assigned.

    QUALIFICATIONS AND EDUCATION REQUIREMENTS

    • Some College - Preferred
    • High School Diploma or equivalent
    • PREFERRED SKILLS
    • Customer Service Attitude
    • Patience with problems and issues
    • Attentiveness to detail
    • Ability to communicate clearly
    • Ability to use positive language
    • Strong time management skills
    • Ability to read customers
    • Ability to handle surprises and unexpected changes
    • The empathy of customer issues
    • Strong computer skills and proficiency with Microsoft Office
    • Sense of humor
    • Willingness to learn and make mistakes

    Company Description

    Are you looking for a fast-paced, high-performance position within a fast-growing company? Come join us!! We are searching for a top-notch team member. The McAlear Group is a family-owned, 4th generation manufacturing company. We are searching for dedicated, committed, and highly motivated individuals to join our team. We offer awesome benefits: • Paid time off (including paid Birthday) • Fun and family-friendly work environment • Medical/Rx; Vision; company-paid Dental,Life/AD&D, STD, & LTD (After 30 days) • 401K (company match, eligible DOH, 100% vested) • Qualified quarterly bonuses

  • Locations
    Orlando, FL • Dallas, TX