Job Description

For the role within the Services team, you will be required to have an in-depth knowledge of technical specs and formats. Services work closely with MCR to process Production, Mill+ and Marketing client requests for file encoding and to ensure deadlines are met.

This person would be involved in bringing efficiencies to Services, processing current jobs ranging from internal systems and processes to client communication, interaction and delivery.

Main areas of responsibility:

*Core duties and responsibilities include the following. Other duties may be assigned.

• Work closely with Production to quote and track deliverables against budget targets.  
• Process client requests for file encoding to ensure deliveries are completed accurately to deadlines.  
• Train new Production Coordinators and Producers as hired.  
• Recommend, implement and troubleshoot new services and workflows for department.  
• Develop and maintain excellent relationships with Mill personnel, clients and suppliers.  
• Provide advice and guidance on technical issues to clients and Mill LA.  
• Attend relevant meetings – weekly internal meetings, deliverables, training courses and showcases.  
• Liaise with external vendors as required.

Skills:

• Solid understanding of common file formats and resolutions.
• Experience managing internal and external relationships.
• Excellent written and verbal communication.
• Excellent interpersonal skills and ability to build strong relationships.
• Ability to assess and respond at pace to issues across a multitude of media.
• Proven organizational skills and strong attention to detail.
• Work well under pressure and thrive managing projects in a fast-paced environment.
• Commercial insight and enthusiasm for the advertising, VFX and emerging technology.
• Self-starter who can demonstrate creative and critical thinking abilities and problem-solving skills.

Qualifications

EXPERIENCE:

• 1-2 years relevant experience in VFX Technical Operations and Production. 
• Experience in the creative, media, advertising or tech industries.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee may occasionally lift and/or move up to 10 pounds.

Additional Information

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If you require assistance applying, please reach out to recruitment@themill.com and we'll be happy to assist. 

TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER Technicolor complies and prohibits against discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state/provincial or local law.