Job Description

General Summary

Under moderate supervision by the Clinical Coordinator and Operations Manager of the University of Maryland Center for Diabetes and Endocrinology at Baltimore Washington Medical Center (UMCDE), the front desk coordinator performs a variety of administrative and front office duties to support the daily operations of the UMCDE.

Mission

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports to the Clinical Coordinator and Operations Manager.

Qualifications

• High School diploma or equivalent required.
• One year administrative or front office experience in a clinical practice environment is required.
• Previous experience using an EMR and basic knowledge of medical terminology is preferred. Familiarity with ICD-10 and CPT coding preferred.
• Excellent communication skills required, with ability to deal with physicians, patients and peers in a professional and courteous manner.

Working Conditions

• Works in a clean, well-lighted office environment.
• Fast paced; may be exposed to frequent interruptions and multiple demands.
• May be expected to work beyond normal tour of duty.
• Potential for minimal exposure to communicable diseases and hazardous materials requiring the observance of Standard (Universal) precautions and safe handling practices.
• This position has been classified as low or no exposure risk and does not require the completion of an annual testing, but may require "just in time" testing if the need arises.

Physical Requirements

Requires sitting approximately 70% of the time; frequent standing and walking. Moderate bending, lifting, reaching for and carrying supplies weighing up to 15 lbs. Requires manual dexterity for operating keyboard and office equipment. Requires visual acuity to view computer monitor, and read documents. Talking and hearing necessary for communication with patients, family members, staff and visitors.

Additional Information

All your information will be kept confidential according to EEO guidelines.