Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

RESPONSIBILITIES:

• Provide excellent customer service via phone & email
• Maintains data entry requirements by following data program techniques and procedures.
• Consistently meets established production & quality goals of 98% production, 95% quality Proficiency utilizing Microsoft
• Software required, specifically excel
• Understanding of work unit business and procedures.
• Assist with projects and/other duties as warranted.
• Perform standard processing tasks for each line of business supported
• Ability to successfully utilize 3 screens navigating many systems at one time
• Maintains customer confidence and protects operations by keeping information confidential.

QUALIFICATIONS:

• Previous data entry experience, Strong typing, analytical, and computer skills
• Minimum 1 year insurance experience preferred
• Minimum 3 years customer service and office related experience
• Intermediate Mathematical skills
• Excellent Accuracy & Attention to detail required
• Ability to meet daily quality & production metrics required

WATCH WHERE SERVICE MATTERS:

JOB POSTED BY APPLICANTPRO