Job Description
The Customer Strategy Manager is responsible for driving achievement of forecast, budget within the Sports & Active Nutrition division while instituting strategic business plans that integrate, align and achieve The Nature’s Bounty business goals. The incumbent will lead the commercialization business planning process by influencing go-to-market strategies that drive profitable growth, product launches, and coordinate the efforts of commercialization planning to drive business success. The incumbent serves as a liaison between sales and marketing as well as other cross functional partners by providing voice of customer. This person also needs to be effective in influencing marketing and brand strategies all while being a source of retailer and competitive insights for their internal partners. Special projects are an integral part of this role and the ideal person should be comfortable operating in a dynamic, fast past environment.
Business Planning
Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams
Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across all major functions
Develops and manages promotional programs, such as special packs & in-store displays, to support customer sales, while monitoring performance to track and report results
Partners with internal team members to develop and execute the revenue growth management strategies to drive topline and bottom line growth
Analytics
Provides leadership around development, evaluation, & implementation of the 4Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement
Influences business processes and requirements related to pricing, trade promotions, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands
Develops and executes all trade related expenses while evaluating other elements to improve P&L performance
Creates & influences assortment & merchandising recommendations
Customer Team Engagement
Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives
Provides support and insight for retailer business & new item reviews
Develops and presents customer, category and brand reviews to drive brand and category performance
Ensures execution of plans through regular communication and interaction with the customer team
Qualifications
Additional Information
The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more!
Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.