Who We Are…

The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.

The Property…

Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honoured, with interiors designed by the Soho House Design team.

The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi’s, a modern day classic Italian restaurant.

AT THE NED, OUR DOORS ARE YOURS TO OPEN

Whether you would like to become a team member at The Ned, or are an existing employee who would like to explore new opportunities within the business, there's something here for you.

The Ned offers competitive compensation packages that feature benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Responsibilities

Greet every guest promptly with a smile and maintain eye contact

Must be courteous and gracious, maintaining a professional demeanor at all times

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness

Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.

Must possess a full knowledge of menu items, their ingredients and preparation techniques

Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders

Clear, mark and take ownership of table maintenance. Wipe and reset tables

Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction

Follows alcohol awareness procedures and policies

Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity

Assist coworkers in any task necessary to ensure a great environment for guests and coworkers

Execute any additional employee duties requested by management

Possess expert knowledge of all food and beverage aspects of the In-Room Dining

Maintain an increased awareness of safety issues throughout the hotel

Participate in scheduled departmental and administrative meetings as requested

Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

High School diploma or general education degree (GED)

Three (3) years related experience in hospitality or service industry preferred

Strong communication skills

Collaborative spirit

Ethical Conduct