Who We Are…
The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.
The Property…
Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honoured, with interiors designed by the Soho House Design team.
The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi’s, a modern day classic Italian restaurant.
The Role…
We are looking for a Membership Events Manager to support and report directly into the Director of Membership and Communications. This is a fast-moving business so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.
Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience we provide is unique, memorable and fun.
Main Duties…
Lead member events and Ned programming to connect the creative membership community through hyper-local story telling achieved by creating diverse and innovative experiences that result in positive feedback
Conceive unconventional and memorable member events (eg. booking talent for a unique event, an artist residency or building a bowling alley)
Propose trends, technology and leading innovations for new event formats (including digital) and collaborate with the team on themes and installations for big events, like Halloween and New Years Eve
Inspire members, talent and all Ned teams when meeting to create and implement events
Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives
Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members
Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist
Ensure innovative events & programming are united around our global monthly themes
Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals
Content curation that tells a story and connects members digitally or in-person
Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. Oversee staff performance, conducting appraisals and strategising with leadership to assess performance and development while maintaining professional relationships
Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures and standards and local, state and federal law as applicable
Program to drive late night attendance of members in our Houses
Attend Heads of Departments meetings on a regular basis
Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries
Requirements
Minimum of 5+ years of cultural event programming or cultural event production experience
Influential leader driven by data driven analytics and relationships built throughout the creative community to ensure proper process, effective programs and technology are in place to support further growth and develop through membership recruitment, pipeline, process and member retention
Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events
Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand
Research as well as exceptional organizational skills and extraordinary relationship building skills
Ability to multitask and execute under pressure and in demanding fast-paced environments
Knowledge of digital tactics, such as SEO (search engine optimisation, digital asset optimisation, social media optimisation and even micromedia optimisation)
Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives
Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively
An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.
Hospitality or music experience a plus not a must
Proven success of “champion of the culture,” facilitating excellent communication and engagement
Team focused with an understanding of the bigger picture and how you can contribute
Able to effectively manage different stakeholders and be persuasive
Physical Requirements:
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry or lift at least 20 to 60 pounds.
Occasionally kneel, bend, crouch and climb as required.
Must be able to use step ladder.
Our Doors Are Yours To Open…
The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Apply today and join us as a Membership Events Manager
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO
Work Perks…
Health Benefits: Medical, Dental, Vision
Company Paid Life
Referral bonus $250 (paid 90 days after start)
Competitive compensation + Career development
Work Life Balance
Opportunity to work internationally
Flexible work schedules
Discounted family rates
Family meals
Two weeks’ vacation, 9 days PTO, 10 Holidays