Medical Front Desk Receptionist
Benefits:
401(k)
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
Greet patients upon arrival, check them in, and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and NP availability
Explaining benefits, copays, and charges to clients with questions about their invoice
Contacting insurance companies to rectify unprocessed claims
Problem-solving to rectify accounts receivable and insurance problem-claims
Updating EMR records for missing/outdated documents related to billing and insurance
Responding to inquiries from clients and staff via email and phone