Host/Drink Runner/Food Runner

The Original Pancake House

Host/Drink Runner/Food Runner

Gig Harbor, WA
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    We are looking for a customer-focused Support staff member to join our team! As a host, you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. As a drink runner, you will be making drinks and serving them to the guests for the server, also keeping the drink station stocked and maintaining the cleanliness of the station. As a food runner, you will be expediting and running all entrée items to the guests, keeping the expo line restocked, and maintaining the cleanliness of the expo station.

    You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

    Responsibilities:

    Greet guests and seat them at tables or in waiting areas

    Provide guests with menus

    Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings

    Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff

    Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate

    Answer the phone.

    Take to-go orders when necessary.

    Keep the host stand neat, tidy, and presentable for guests.

    Preparing beverages in a timely manner and serving them to the guests.

    Reading each ticket carefully and preparing the sides and condiments for each entrée then serving them to the guests.

    Qualifications:

    Previous restaurant experience preferred but not required

    Friendly and customer-focused personality

    Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

    Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.

    Ability to effectively communicate on the telephone

    Must be able to carry trays or supplies (10-30 lbs.)

    Must have a valid food-handler's permit

    Complete our short application today!