Job Description

** Essential Functions**

• Reporting and Data Analysis: Create user reports using SQL Server Reporting Services (SSRS), providing valuable insights to drive business decisions.
• Integration and Automation: Develop processes to import orders for customers, utilizing SSIS or C# to ensure efficiency and accuracy.
• Web Development: Engage in ASP.Net development to support OUR CLIENT Cadence Customer Portal and OUR CLIENT Cadence CSR/Warehouse Portal, enhancing our online presence.
• Infrastructure Management: Manage SQL 2008 installation and support, Windows Server 2012 installation and support, virtual machines, backups/restores, and disaster recovery plans.
• Custom Software Development: Create and maintain custom software applications, including T Packstation and Shipping Fixer, as well as various small apps, typically written in C#.
• Network Optimization: Set up and troubleshoot networks and switches, diagnose order issues, and create custom processes for VANs and EDI.
• Customer Support: Assist our customers in diagnosing IT issues, including email, website, API, FTP, and order file issues.
• Modernize the technology and code; eventually bringing all to the cloud

** Standards of Measurements and Performance**

• Technical Support: Provide prompt and effective technical support to users, resolving issues to their satisfaction.
• System Recommendations: Make recommendations that align with customer needs and departmental budget guidelines.
• Research, suggest and implement new technology tools; and upgrades to existing tools.
• Knowledge Sharing: Stay updated on the latest developments in the field, research answers when required, and respond to technical questions with respect and understanding.
• Software Development: Deliver custom software with minimal defects, gather user feedback, and ensure easy deployment, maintenance, and user documentation.

** Systems and Languages**

• SSIS (SQL Server Integration Services) or C# (C-Sharp)
• ASP.Net
• Cadre Technologies/Cadence Warehouse Management System
• Windows Server 2012
• Microsoft Access
• FTP/FSTP/API
• VANs/EDI via Channel Advisor, SPS, Commerce Hub, Trifecta Transport
• FortiClient VPN

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field; Master’s degree preferred.
• Proven experience in IT administration roles, with a strong background in system administration, software development, and network management.
• Exceptional problem-solving skills and a commitment to delivering customer-friendly solutions.
• Proficiency in programming languages, database management, and network security.
• Excellent communication

Additional Information

All your information will be kept confidential according to EEO guidelines.

info@panarogroup.com