Job Description

Our mission has been to create a unique avenue where growth, integrity, and dependability are the foundation for our team members to achieve massive success in the business world. We believe everyone has the right to be as successful as they want to be, as long as they’re willing to put in the work and make the necessary changes. Indirect channels of marketing, such as television commercials, radio ads, and direct mail, have created a personal gap between our corporate clients and their consumers. We help bridge this gap by building lasting relationships through in-person contact with their customers. When compared to other forms of marketing, the benefits we provide to our clients are invaluable.

We are seeking a Customer Service Representative to join our program - You will resolve customer questions and offer solutions to drive company revenue.

JOB REQUIREMENTS:

(THIS IS NOT A WORK FROM HOME POSITION)

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Create sales material to present to customers

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Familiarity with interacting with people (people person typed personality)
• Ability to build rapport with clients
• Strong negotiation skills
• Deadline and detail-oriented

Company Description

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. The Phenom Group values teamwork within our agency and strives for good partnerships across all platforms.