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Patient Accounts Collector

The Plus Group

Patient Accounts Collector

Atwater, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Patient Accounts Collector

    Patient Accounts Collector is a member of the Finance/Billing team who ensures that maximum reimbursement is obtained through coding, billing and collection for all services rendered.

    Essential Duties: 

    ·   Maintain confidentiality pertaining to patient care.

    ·   Maintain telephone etiquette with patients, third parties, and public which reflect an image of dependability, competence, firmness and politeness.

    ·   Demonstrates cooperation/teamwork by participating in achieving team as well as departmental goals.

    ·   Follow Department and Company Policies.

    ·   Must successfully complete front office certification training, i.e. Patient Registration, Insurance Billing Group, Patient Account Ledger and Eligibility.

    ·   Update and maintain patient demographic and billing record database.

    ·   Demonstrate knowledge of Insurance Payer types, i.e. Financial Class and Insurance carriers.

    ·   Demonstrates knowledge of proper coding and processing of in-coming Explanation of Benefits and Remittance Advice from payers

    ·   Demonstrates good judgment and decision making on claims follow-up.  Ability to process the required number of claims per work week.

    ·   Competently produces Open Aging items reports for follow-up on accounts balances over 120 days in Accounts Receivable.

    ·   Competently corrects failed claims edits.  Demonstrates ability to re-open failed claims daily.   

    ·   Competently writes off account balances exceeding specific programs bill limitation.

    ·   Demonstrates ability to determine account credit balances and the proper correction process.

    ·   Demonstrates ability to coordinate patient payment plans and follow-up.

    ·   Demonstrates working knowledge of electronic claims submission and electronic remittance download. 

    ·   Demonstrates ability to act as trainer/mentor to Patient Account Representative and Patient Account Biller.

     

    Education/Experience: 

    ·  High School Diploma or GED

    Additional Skills:

    ·  Knowledge of photocopy machines, fax machines, calculators, and computers.

    ·  Ability to communicate verbally and in writing

    ·  Ability to discuss financial matters with patients.

    ·  General knowledge of Current Procedural Terminology (CPT)

    ·  General knowledge of International Classification of Disease (ICD-9)

    Knowledge of Commercial, Medi-Cal, Medicare and 3rd party billing and collection.

    Company Description

    Founded in 1992, The Plus Group, Inc. (TPG) is a full service customer focused staffing company Headquartered in Woodridge, Illinois with 3 offices in California. With more than 30 years of experience exceeding our customers’ expectations, TPG provides traditional temporary staffing, permanent placement, managed contract services and professional employer organization (PEO) services. TPG is the proud recipient of the Best of Staffing® for both Client & Associate Diamond Award from Inavero’s 2022!