The Pool Factory is a swimming pool company located in Brooklyn, NY. We are currently seeking a Sales Associate who will be responsible for providing quality and efficient customer service to customers in a retail environment. The ideal candidate will possess strong conversational skills, telephone etiquette, and problem solving skills. Responsibilities: - Ensure high levels of customer satisfaction through excellent sales service - Present and describe company products and services to customers. - Provide clients and potential clients with excellent customer service. - Develop and maintain sales materials and current product knowledge. - Assist walk-in and phone customers in a timely manner, representing the company in a professional manner. - Assist customers with technical questions. - Accurately locate and pull products from shelves. - Maintain neat, professional product displays, changing displays once monthly.
Qualifications The ideal candidate will have: - Basic understanding of sales principles and customer service practices - Previous experience with sales and customer service, including answering phones, preferred. - Strong counter presence and the ability to deal directly with customers for a large portion of the day. - Must maintain a consistently positive, professional attitude when interacting with customers at all levels. - Availability to work evenings and weekends. - Ability to work in a fast paced environment dealing with inventory, product allocations and customer issues. - Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction a plus. - An ability to learn the technical aspects of the swimming pool industry. - Must be able to walk and stand for sustained periods of time. - Good computer skills including MS Office programs. - Excellent communication and time management skills. - Reliable transportation. - No pool building experience is required.