Company Overview The Profile Tavern is located in East Freetown, MA. We are passionate as to what we do, we are passionate about our customers, we are proud of our community and it’s heritage that we want like-minded individuals to join our team.
Job Description: We are looking for Host/Hostess to join our team. Our ideal candidate is a a self-starter, motivated, and engaged and be able to work in a fast, and dynamic downtown environment.
Job Summary This position is responsible for greeting diners in an upbeat, positive and courteous manner, following established restaurant standards. To uphold and ensure compliance with all company and departmental policies and procedures.
Responsibilities
Report to work at the scheduled time, neatly groomed and in a clean and appropriate attire.
Prepare host stand with appropriate menus for service prior to guest arrival, inspecting all guest areas for cleanliness, bathrooms for supplies, ensuring that appropriate music is at a proper volume, inspection of all tables for readiness and correctness of established settings.
Manage OpenTable reservations, noting large parties, special occasions, diner notes and requests.
Seat diners according to established Carmine’s Standards.
Handle all incoming phone calls.
Call and confirm upcoming reservations,
Take some call-in food orders, manage and handle delivery of online orders.
Assist in the monitoring of diners' satisfaction and anticipating needs without requiring direction.
Assist in the clearing and resetting of tables as needed.
Be attentive when diners leave.
Attend all scheduled employee meetings, tastings and trainings
In addition, other duties may be required as directed by your Manager.
Qualifications
Must have a basic understanding of Italian fare.
Must be able to multi-task
Must have excellent telephone and interpersonal skills
Benefits/Perks
Ongoing Training; Hospitality, Food & Beverage, etc.
Ongoing Private Event and Business Event Training
Flexible Scheduling
Growth and Advancement across our Restaurant group