Job Description

THE FIRM

With offices in California and Hawaii, The Rand Group is an award-winning financial services firm providing a broad scope of personalized financial services, primarily to high net worth individuals and families nationwide.  The company’s distinct brand of wealth management applies a true fiduciary standard of care for individuals, families, small businesses, and corporate clients. These services include financial planning, investment strategy, risk management, and strategy implementation.

THE ROLE

We are currently seeking creative, well-organized, self-motivated individuals who exhibit exceptional professional communication skills to provide support in administration and planning.  The role often involves being highly interactive with clients, as well as other team members and vendors.  Our ideal candidates are service-oriented, coachable, team players who are flexible and adaptable, and willing to wear different hats wherever there is an identified need.

RESPONSIBILITIES

• Provide top quality service to clients and administration of client financial accounts and associated money movement
• Prioritize and organize workflow, as well as corroborate all facets of the operation and administration of client accounts
• Prepare key documents and PowerPoint based presentations for client meetings
• Set up new investment accounts – drafting letters, preparing customer welcome packets, initial trust distributions and other trust installation tasks
• Respond to questions regarding accounts, policies and procedures
• Review daily activity and reconcile current client activity, fund transfers and previous day’s activity to ensure accuracy
• Process client requests (wires, checks, journals, etc.)
• Offer administrative and office management support to the team
• Assist with establishing online access for statements, confirms, proxy materials and other services
• Coordinate client and prospect communications.
• Assist in data collection, data input, and presentations for financial planning
• Complete necessary filing and maintain client files

THE PERSON

The candidate should have strong professional verbal and written communication and interpersonal skills, as well as the ability to motivate self and others to deliver high quality output, possibly within tight timeframes. The position requires the willingness to work a flexible schedule, incl. select travel, and offers an attractive development path within the firm.

The ideal candidate will have experience and attributes in the following areas:

• Strong interpersonal skills and an innate ability to build immediate rapport with personnel and clients.
• Solid understanding of advisor needs; experience in delivering client-focused solutions.
• Solid organizational skills with the ability to monitor multiple projects simultaneously, as well as assist in keeping managers organized and on-track.

REQUIRED SKILLS/EXPERIENCE

• 1-3 years of experience in Financial Services 
• Previous work experience, including internships involving customer service or financial analysis, is preferred.
• BA/BS degree in finance or related field preferred
• Experience in MS Office applications, such as Word, Excel, Powerpoint, etc.
• Detail-oriented with ability to prioritize and organize workflow
• Ability to work in a fast-paced, high-intensity work environment
• Ability to acquire a working knowledge of the portfolio of accounts
• Self-starter and able to work independently
• Superior interpersonal, organizational and client service skills
• Ability to work effectively in a team environment
• Flexible and willing to perform other tasks as assigned
• Series 7, 66 or 63/65 and CA Insurance Lic. preferred
• Relocation is not offered for this opportunity