Are you interested in working with a company that values people and has a passion for service? Do you want to become part of an organization that cares about your personal and professional growth? If you have answered YES to these questions, then you should consider working for The ReDCo Group!

The ReDCo Group, is one of the largest providers of accessible, outcome-based behavioral/mental health and intellectual disabilities services in the state of Pennsylvania. At The ReDCo Group, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 700 employees provide the highest-quality home- and community-based human services in 9 counties in the state of Pennsylvania.

SUMMARY

A person in this position functions under the working title of Director of Curriculum Development and Training. This person works under the direct supervision of the Chief Operating Officer or their designee and maintains a close working relationship with the Senior Director of Quality Assurance, State Clinical Director, and the Pathway Learning and Development (PLAD) team. A person in this job classification is responsible for the ongoing assessment of the training needs of the Direct Support Professional (DSP), Site Supervisor, and Program Specialist workforce. This position ensures that training materials prepare the IDD workforce for their daily job duties. In addition, this position plays a prominent role in the company’s Performance Quality Improvement (PQI) strategy by ensuring that curricula and materials are updated regularly to ensure a competently trained workforce. This position requires non-traditional work hours and frequent travel to out-of-office work sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assess the organization’s training curriculum on an ongoing basis to ensure the following:

Compliance with state mandated training requirements

Adequacy in preparing the workforce to complete their job duties in a competent manner

Current training is leveraging technology wherever possible

Training features innovative topic areas that are in alignment with the state and company’s Quality Management/Quality Improvement initiatives

Work in close collaboration with the Regional and Operations Directors to identify program strengths and weaknesses. Recommend modifications to the training curriculum based on identified needs

Develop course content in a variety of modalities including facilitated discussion, self-paced learning, small and large group activities, e-Learning based courses, and individual coursework

Develop and maintain a library of course materials ensuring that all materials are current, properly formatted, and readily available to all staff members

Collaborate with the PLAD team and State Clinical Director to create and maintain online coursework that is appropriate for staff members across various levels of the organization

Supervise a team of regional Training Coordinators to ensure adequate training opportunities are available in each regional office to meet the needs of the program; ensure sufficient coverage amongst regions during times of employee absence or leave

Provide direct training to staff members as needed when Training Coordinators are not available

Create and maintain a training documentation tracking database utilizing new and existing resources; work closely with the PLAD team to utilize the existing Relias training tracking software

Maintain complete and current knowledge of regulatory standards and company key performance indicators

Produces training compliance reports as scheduled to ensure that all management staff are knowledgeable of their staff compliance with training requirements

Develops and monitors staff feedback surveys for training courses; reviews feedback with Training Coordinators to improve quality; provides feedback to Training Coordinators during quarterly performance reviews

Works with the Recruiting Department to ensure that new employees are processed and enrolled in on-boarding activities in a timely manner

Work with program senior leadership to assess and modify company policies and procedures as needed

OTHER DUTIES

Participates in the Incident Management and Certified Investigation Peer Review process to determine training needs and remediation/prevention strategies

Participates in the annual Quality Assessment & Improvement review process administered by the Office of Developmental Programs

Works as a Certified Investigator to maintain qualification as an investigator

Works with Raystown Developmental Services colleagues to ensure standardization of training curriculum and processes

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

This position directly supervises a team of Training Coordinators that support each region. The position may serve as a coach and mentor for similar positions.

PHYSICAL DEMANDS

The duties of this job require fine motor skills to write neat, legible notes, read and understand program documentation, and completing keyboarding entry.

The duties of this job involve physical movements such as lifting, stooping, bending, squatting, pushing, pulling, and reaching: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to fingers, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment for this position varies between an office based setting and community based activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This position may be eligible for limited remote/telecommuting opportunities

TRAVEL

This position requires frequent travel across multiple regional offices as well as travel to attend assigned external meetings and trainings.

REQUIRED EDUCATION AND/OR EXPERIENCE

Bachelor’s Degree with at least three years of progressive experience in the Intellectual Disability system or six years of direct care experience with at least three years in supervisory capacity.

Knowledge of classroom management principles adult learning strategies

Organization and attention to detail

Clear written and verbal communication skills

Computer skills (MS Office Suite software) to support the creation of training materials in various formats and media

Ability to exercise independent judgment in establishing priorities

Independence on projects, ability to complete/follow up tasks without direct supervision.

PREFERRED EDUCATION AND EXPERIENCE

Knowledge of the Intellectual Disabilities field in Pennsylvania including principles of least restrictive/most inclusion environment, empowerment and choice, employment first principles, and Everyday Lives

Knowledge of physical abilities and mechanics to insure employees use proper techniques in assisting consumers with transfer, lifting and mobility.

Knowledge of community/training resources available to persons with disabilities.

CERTIFICATES, LICENSES, REGISTRATIONS

This position requires attainment of certification to complete CPR training, Pennsylvania state approved medication administration training, and Pennsylvania Certified Investigator qualifications

QUALIFICATIONS

Language Skills

Ability to pose questions and judge responses to determine staff competency. Ability to read, analyze, and interpret complex documents and instructions and translate the same into understandable materials appropriate for staff education level(s). Ability to respond effectively to sensitive inquiries or complaints. Ability to clearly explain instructions in both written and oral media.

Mathematical Skills

Basic mathematic ability including addition, subtraction, multiplication, and division.

Reasoning Ability

Ability to read instructional bulletins and/or participate in training sessions then translate information provided into day-to-day work duties.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Ability to develop and maintain a positive and understanding attitude toward the co-workers and individuals in services.

Ability to make sound judgments regarding the health and welfare of the residents.

Ability to respond to high emotional intensity or emergency situations appropriately.

Ability to work as a member of a team cooperatively and ethically to insure that the office is a safe, positive, and clean environment.

The ReDCo Group is committed to creating the best possible work environment for our team members and offers the following total rewards package:

• Competitive Salary • PTO • Holidays • Medical, Dental, Vision including a Health Savings Account • Health, Dependent and Transportation Flexible Spending Accounts • Basic and Optional Life Insurance for Employee, Spouse and/or Dependents • 401k Match – 50% of the first 6% of eligible compensation up to an annual maximum of $750 • Training, Development and Continuing Education Credits for licensure requirements • Opportunities for advancement! As we grow, you grow with us!!

The ReDCo Group is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.