Restaurant Floor Supervisor

The Saguaro

Restaurant Floor Supervisor

Palm Springs, CA
Full Time
Paid
  • Responsibilities

    About our Company

    We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.

    We are seeking a dynamic Restaurant Floor Supervisor to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

    Responsibilities

    Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel

    Maintain “open door” communication with employees

    Uphold the highest standards of hospitality and service, constantly monitoring guest experience

    Help create and develop training programs with the goal of constant improvement, both at the individual and group level

    Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service

    Handles all guest complaints in the restaurant area

    Inspect and taste prepared foods to maintain quality standards and sanitation regulations

    Participate in weekly departmental meetings

    Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

    Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling

    Ensure staff understands their job expectations before holding them accountable

    Attend relevant meetings

    Core Competencies

    High School diploma or general education degree (GED)

    Three (3) years related experience in hospitality or service industry preferred

    Strong communication skills

    Collaborative spirit

    Ethical Conduct

    Computer Proficiency: Microsoft Office, Opera PMS, POS

    Positive Attitude

    Eye for Detail

    Problem solving abilities

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

    About our Brand

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.