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In Room Dining Server

The Saguaro

In Room Dining Server

Palm Springs, CA
Full Time
Paid
  • Responsibilities

    About our Company

    We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.

    We are is seeking a dynamic In-Room Dining Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

    Responsibilities

    Greet every guest promptly with a smile and maintain eye contact

    Must be courteous and gracious, maintaining a professional demeanor at all times

    Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

    Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness

    Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.

    Must possess a full knowledge of menu items, their ingredients and preparation techniques

    Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders

    Clear, mark and take ownership of table maintenance. Wipe and reset tables

    Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction

    Follows alcohol awareness procedures and policies

    Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity

    Assist coworkers in any task necessary to ensure a great environment for guests and coworkers

    Execute any additional employee duties requested by management

    Possess expert knowledge of all food and beverage aspects of the In-Room Dining

    Maintain an increased awareness of safety issues throughout the hotel

    Participate in scheduled departmental and administrative meetings as requested

    Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

    Be familiar with all safety and emergency procedures including OSHA requirements

    Core Competencies

    High School diploma or general education degree (GED)

    Three (3) years related experience in hospitality or service industry preferred

    Strong communication skills

    Collaborative spirit

    Ethical Conduct

    Computer Proficiency: Microsoft Office, Opera PMS, POS

    Positive Attitude

    Eye for Detail

    Problem solving abilities

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

    About our Brand

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.