Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

There’s no better place to ski and no better place to stay than The Sebastian – Vail. Vail’s premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Summary:

Part time, responsible for performing massage and body treatments in accordance with protocol and in a courteous and professional manner while exceeding the high standards of the resort.

• Provides professional massage and body treatment services to members and guests.
• Greets and welcomes members and guests to the Spa.
• Ensures proper precautions and contradictions for massage before every session; explains method and applicable techniques appropriately to customer needs as well as preferences.
• Observes customer reaction to massage and modifies treatment as necessary.
• Maintains confidentiality as well as sensitivity related to age plus gender during client interactions.
• Reports any unusual customer interactions to supervisor promptly.
• Communicates clearly with Members/guests and spa staff to achieve desired results for both the client and the spa; answers queries and resolves service issues.
• Performs support tasks associated with providing services assigned; set-ups and break down of treatment rooms, stocking and inventory of supplies, stocking and removal of linen, etc.
• Assists in the efficient and effective operation of the Spa by maintaining orderliness and cleanliness of the workplace.
• Performing services in adherence to safety practices and principles.
• Ensures proper accounting for lost and found items and delivers to Housekeeping.
• Report any maintenance deficiencies for proper resolution.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Required Knowledge and Skills

Knowledge of:

Policies and procedures of the department.

Vail & Beaver Creek Ski Mountains and the Vail Valley.

Principles, practices and techniques of massage therapy.

Record keeping principles and practices.

Correct business English, including spelling, grammar and punctuation.

Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

Performing massage therapy.

Determining the nature of customer services and recommending appropriate actions or solutions.

Providing customer service.

Communicating effectively in oral and written forms.

Organizing own work, setting priorities and meeting critical deadlines.

Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in a massage therapy setting, use standard office equipment; stamina to sit, stand and bend for extended periods of time; agility to perform massage therapy over an extended period of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

Work is subject to exposure to biohazards, chemicals, and solvents

General Benefits

• Free onsite shift parking
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• Paid Sick leave for P/T & Seasonal Staff, PTO for Full Time Staff
• Wellness Bonus if worked through full season until ski area closing
• Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Merchant Ski Pass Program
• Free onsite Chef prepared employee dining room with hot meals and salad bar
• Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season. Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace

Important Notes

Note: The Federal Immigration and Reform and Control Act of 1986 requires that a DHS Employment Eligibility Verification “Form I-9” be completed for every new hire and that within 3 business days of beginning work every new hire must present to the employer documentation establishing his/her identity and authorization to work. This federal requirement must be satisfied as a condition of employment.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.