SUMMARY

The Receptionist greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. They will check customers into the dispensary and collect all necessary information to properly allow them to purchase product. In addition, he or she performs administrative duties and answers phone calls as needed.

RESPONSIBILITIES

• Greets all customers in a warm, sincere, and helpful manner

• Check in existing and new customers

• Listen and respond to customers needs and questions

• Ensure that the common areas are clean and stocked with necessary supplies

• Ensuring each customer is eligible to make a purchase

• Create marketing/ ads for inside the dispensary

• Coordinates questions and issues with the appropriate department personnel

• Provides administrative assistance as needed.

• Scanning IDs and documenting customer eligibility for purchasing product.

• Adheres to all State and local Marijuana and Recreational Department of Health and Cannabis laws.

• Processing transactions on a Point of Sale system.

• Complete logs and reports.

• Maintain a positive attitude that promotes teamwork.

• Performs other duties as assigned

SUPERVISORY RESPONSIBILITY

• None

WORK ENVIRONMENT

• Retail Dispensary Store

PHYSICAL DEMANDS

• Must be able to lift up to 50 pounds occasionally
• Must be able to carry, bend, stand, file documents, lift, and push/pull as needed

POSITION TYPE/EXPECTED HOURS OF WORK

• Must be able to work a flexible schedule, including nights and weekends.

TRAVEL

• None

REQUIRED QUALIFICATIONS

• Must be 21 years of age.
• High School Diploma or equivalent
• 1 - 2 years experience as an individual contributor.
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and time management skills
• Excellent telephone skills
• Strong computer and internet skills, including Microsoft Office suite
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Must be able to handle high stress situations
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Must be able to communicate through various formats including phone and email

PREFERRED QUALIFICATIONS

• 1 - 2  years of relevant experience preferred

WORK AUTHORIZATION/SECURITY CLEARANCE

• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.
• Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO STATEMENT

The Source is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.