Job Title: Full-Time Retail Sales Associate

Department: SAVI

Position Reports to: General Manager

Employment: W2 Full-Time, Hourly, Non-Exempt

Location: Disney Springs Store.

You’re here! This can only mean one thing; you want to add a bit of SPICE to your life! Have no fear, here at The Spice & Tea Exchange we are oozing with life and with spice! Nudge, nudge…

Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient we’re missing. See what I did there? Apply now, and let your culinary imagination run wild with us!

What’s the Tea?

Our Retail Sales Associates play a vital role in our mission of “Creating & Sharing the Experience of a More Flavorful Life.” Every guest interaction is an opportunity to deliver an engaging and flavorful experience, many of whom are visiting us for the first time! The Spice & Tea Exchange® of Disney Springs prides itself on operating as the Flagship location for our brand; providing opportunities for retail associates to learn and grow in a culinary-centered environment. Retail Sales Associates contribute to our daily store operations and function as our greatest brand ambassadors.

Essential Job Duties

· Welcome each guest into the store and ensure they receive a stellar customer service experience during their visit.

· Establish rapport with customers, field questions concerning product information, the uses of our products and pricing.

· Maintain merchandise and product inventory levels throughout the store (e.g., on shelves, counters, tables, and containers).

· Help maintain store appearance by contributing toward daily routines.

· Assess store inventory levels; notify management of replenishment requirements.

· Price merchandise with labels, SKU’s and locations.

· Blend and package product as necessary, and when applicable.

· Maintain solid, accurate and current product knowledge to promote our products by reading applicable publications and attending required training activities.

· Comply with operating standards and procedures pertaining to the daily store operation.

· Contribute to the team effort and embody the Disney keys of Inclusion, Safety, Courtesy, Show and Efficiency.

Knowledge and Job Requirements

· An engaging personality with proven customer focus and all-star customer service skills. · Proven Experience in a similar role. This includes Guest Experience Associate, Product Experience Associate, Guest Engagement Associate, and culinary oriented positions.

· Strong Understanding of the retail sales process. This includes using exceptional communication skills, cross-selling, and basic math skills.

· Ability to work a consistent and reliable schedule: days, nights, and weekend availability. Store hours: Sun-Thurs: 10AM-11PM Fri & Sat: 10AM - 11:30PM A willingness to work Holidays, a plus.

· Interest in and desire to share knowledge of our many product varieties.

· Detail oriented with ability to utilize simple math skills to measure ingredients, read a scale and follow recipes.

· Appreciates the spice aromas.

· Ability to pivot and remain flexible in a fast-paced environment

· A Self-motivated team player

· Full Time Minimum: 30 hours per week

Physical Requirements

· Ability to operate simple kitchen tools and food equipment · Must be able to position self to assemble and prepare merchandising displays.

· Must be able to stand for extended periods of time (can be up to 100% of the time).

· Ability to lift and maneuver inventory; up to 50lbs.

Core Values: · Customer Centric; approachable, builds meaningful relationships, loves to help others.

· Intelligent; loves to learn new things and share product knowledge with customers. · Energetic; engaged, proactive, coachable, focused, positive demeaner. · Adaptability; open-minded, strategic thinker, team player.

· Foodie; passionate for flavorful foods, spices, and blends. · Wants to grow within a team; The Spice & Tea Exchange® promotes within.

Spicy Perks:

· Medical, dental, vision and other ancillary benefits.

· 401k plan + company match. · Flexible spending account (FSA) for medical and/or dependent care. · 100% Company paid Basic Life and AD&D insurance. · Paid time off (PTO) during first year, following 90 days of employment.

· Employee product discounts. · Daily Tea Bar tea. · Monthly product gifts to support product knowledge. · Disney Springs stores discount.

· Self-admission pass to all Walt Disney World parks. · 4 Paid Holidays. · Paid weekly.

Equal Employment Opportunity Statement

The Spice & Tea Exchange® provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Company prohibits discrimination and harassment of any type.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.