Position Purpose:

The retail sales associate is a vital role in the store as it requires providing sales and customer service to our guests.

Essential Job Duties:

· Ensure each guest receives stellar customer service and is welcomed into the store and greeted with our trademarked opening lines.

· Utilize trademarked follow up lines with guests.

· Maintain inventory levels throughout the store, e.g. on shelves, counters and tables, in containers with merchandise and product while assessing store inventory levels; notify management of low inventory levels.

· Price merchandise with labels, SKU’s, prices and locations.

· Blends and packages product as necessary and where applicable.

· Obtains merchandise requested by customer, field customer questions concerning location, product information, price and uses for products while establishing rapport with customers to ensure their return and/or word of mouth advertising.

· Maintain solid, accurate and current product knowledge by obtaining necessary knowledge to adequately promote product by reading applicable publications and attending necessary training activities.

· Complies with operating standards and procedures pertaining to the daily operation of the store.

· Assess and notify management of low product inventory levels.

· Operate store POS, while providing exceptional customer service.

· Contributes to team efforts.

· Helps maintain store appearance by contributing towards daily chores.

Knowledge and Job Requirements:

· Proven customer focus with stellar customer service.

· Excellent verbal and written communication

· Ability to utilize simple math skills in measuring ingredients, reading a scale and following recipes.

· Tolerates spice odors