The Spice & Tea Exchange® is a wonderland of fine, savory, exotic spices and spice blends, gourmet teas, flavored sugars, salts, seasonings and accessories. Hand-selected and specially blended onsite for customers' cooking pleasure, our gourmet products will delight the senses and tingle the soul. We pride ourselves on our distinctive, high-quality products, a truly unique in-store "sensory utopia" experience and excellent guest service!

Responsibilities

Our Managers are responsible for all aspects of store management, including managing operational processes and maintaining the store in conditions of excellence to attract and retain guests, creating a positive environment for staff, and enabling efficient operations and high productivity. Successful Managers will follow The Spice & Tea Exchange® (Step in Line) Principles, lead by example, and maintain consistent selling and service standards through communication, training and individual accountability.

Coaching the team in company sales efforts, techniques, and other approaches to attract and retain guests

Developing and/or overseeing the development and approval of work schedules

Assembling, overseeing the assembly, and/or approving the assembly and pricing of products and inventory orders and other tasks associated with efficient inventory management and blend/product production

Maintaining information / item set up / pricing & discounting in the Point of Sale System and all associated item tagging

Receiving, supporting the receipt, and or overseeing the receipt of products into inventory and POS and associated follow up required for back order and credit memo related communication with the Owner and Corporate Franchise Warehouse team

Planning, communicating, executing and/or supporting the planning, and execution of seasonal in-store sales promotions and events.

Overseeing, contributing to or supporting the provision of information for publication in local print, electronic, and social marketing media (e.g. Facebook)

Suggesting, drafting, reviewing, implementing, updating, and communicating operational policies and procedures in collaboration with Owner to improve training, operations, and efficiency

Utilizing, maintaining, and improving utilization of computer, software applications (including POS, all Microsoft Products, and dropbox shareware technology) across the team

Supporting the sharing of best practices between current and future stores

Other duties as they emerge assigned by the store owner

Requirements

Minimum 2-3 years demonstrated retail operations management (Manager or Assistant Manager): sales, people, product, and point of sale systems

Open availability of 40 to 50 hours/week, including nights and weekends

Strong selling experience required with the proven ability to meet or exceed performance standards

Interest, affinity for culinary arts, fine cuisine, nutrition, wellness, spices and teas (You don’t have to be a great cook but need to be excited about our products)

Strong organizational skills to manage a fast-paced environment with many moving parts

Excellent team building and leadership skills; we are looking for a seasoned people-oriented manager

Solid working knowledge of Microsoft Word, PowerPoint and Excel

Physical Demands

Consistently operates kitchen tools on a regular basis in preparing daily blends.

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store

Must be able to stand and walk about the store 95% of the time to assist guests with their shopping experience

Frequently moves product weighing up to 50 lbs throughout the store

Constantly exposed to spice and herb odors

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.