Job Description
The Sr. IT Analyst - Salesforce works as part of the Candidate Attorneys team to build & support technical solutions for those who wish to become licensed attorneys in the State of California. Depending on the nature of the project, this role will be required to configure the solution within the Salesforce platform and/or perform custom development, and may be called on to assist with activities like scoping and documentation.
We are looking for a self-driven individual with a “get it done” mentality that has a passion for helping organizations such as the State Bar to solve complex business and technology problems. The individual in this role will be able to understand and translate technical requirements into working solutions primarily within the Salesforce platform. These solutions will leverage out of the box functionality native to Salesforce where possible and extend the platform using custom Apex, VisualForce as well as implementing interfaces between Salesforce and other State Bar and external systems.
The successful candidate will have relevant work experience and be adept at developing working and thoroughly tested solutions while managing their time in a collaborative team setting.
RESPONSIBILITIES:
Act as the Team Coordinator for the IT’s Candidate Attorneys team
Translate business requirements into well-developed solutions that best leverage the Salesforce platform
Collaborate with the team’s Business Analyst in the development, refinement, and enhancement of the team’s backlog of activities
Participate in technical design sessions; develop detailed technical solution documentation that is aligned with client business objectives
Lead the team in the development of estimates and breakdown of activities into manageable tasks
Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
Develop custom solutions and interfaces leveraging the Salesforce platform
Develop and execute test plans to ensure a quality solution is delivered
Participate in code reviews to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Lead the team in Scrum ceremonies (e.g., dalily standups, sprint reviews) as necessary
Collaborate with other IT Team Coordinators as needed when technical solutions require cross-team collaboration
Actively participate in the development and improvement of IT’s processes and practices
QUALIFICATIONS:
Bachelor’s degree in a technical discipline or equivalent
Proven ability to develop and optimize integrated business processes across disparate systems
5+ years of CRM industry experience
Minimum 6+ years of Salesforce platform experience
Hands on experience with Lightning components
Deep understanding of the Salesforce product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
Configuration experience using the Salesforce point-and-click developer interface
Extensive development experience using VisualForce, Apex controllers, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform
Proficiency with the Salesforce data loader for import, update, and export activities in Salesforce
Background in development of enterprise systems as part of a complete software product life-cycle
Experience with agile software delivery methodologies such as Scrum
Excellent client-facing written and oral communications skills
PREFERRED SKILLS:
Hands-on experience with Lightning components
Active Salesforce certifications (Developer, Advanced Developer, Admin, Architect)
Previous custom development experience in implementing other technologies stacks such as .NET, SQL, SSRS, SSIS, C#, WebServices, WebAPI, MVC is a big plus.
Web services development experience
Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc.) with Salesforce
Custom UI/UX development
Company Description
The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. The State Bar: •Licenses attorneys and regulates the profession and practice of law in California •Enforces Rules of Professional Conduct for attorneys •Disciplines attorneys who violate rules and laws •Administers the California Bar Exam •Advances access to justice •Promotes diversity and inclusion in the legal system Created by the Legislature in 1927, the State Bar is an arm of the California Supreme Court, protecting the public by licensing and regulating attorneys. The State Bar licenses more than 250,000 attorneys, investigates approximately 16,000 complaints of attorney misconduct annually and distributes over $30 million in grants to legal aid organizations. We serve the people of California through careful oversight of the legal profession.