Core values,

Leading by example

Enriching the lives of customers and team members

Authenticity in all aspects of our business

Doing the right thing, no matter what

Excellence as the only acceptable standard

Respect for our customers, co-workers, and communities

Housekeeping Job Description

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace all linens with clean items. Make beds, clean bathrooms, remove trash, dirty linens, and room service items. Check that all appliances are present in the room and in working order. Dust, polish, and remove marls from walls and furnishings. Straighten desk items, furniture, and appliances. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Requirements:

Follow all company and safety and security policies and procedures. Report any maintenance problems, safety hazards, accidents, or injuries. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.