Are you someone who thrives on making a positive impact in people's lives and delights in bringing joy to others? If this resonates with you, we have an exciting opportunity tailored just for you! We are in search of a versatile individual to take on a unique role that merges the warmth of a Receptionist with the vibrancy of an Online Chat Representative. Joining us as our In-Office Support and Sales Specialist in Plymouth, MI, you will embody both the welcoming presence and the energetic voice of our company. Acting as the initial point of contact, you will warmly welcome visitors, manage incoming calls, oversee mail and deliveries, and assist with various operational duties to ensure smooth day-to-day operations. Your responsibilities, however, transcend the physical office setting. In the online realm, you will serve as the spirited core of our digital community. Through active engagement with our online audience, you will nurture significant connections that have the potential to translate into promising business opportunities. Your effectiveness in this role will rely on your ability to craft persuasive messages, partake in meaningful dialogues, and relish the process of transforming online interactions into concrete accomplishments. Furthermore, you will be tasked with upholding a robust online presence across our digital platforms, producing engaging content, arranging appointments, and skillfully converting leads into successful outcomes. This role is tailor-made for an individual who can seamlessly blend professionalism with a modern, dynamic approach to both face-to-face and digital communication. If you are keen on representing our brand across physical and digital channels and are enthusiastic about becoming an integral member of our team, we are excited to have you join us! Responsibilities: • Initiate and maintain conversations with clients and potential customers through various digital platforms to drive engagement. • Develop and publish relevant and engaging content tailored to the target audience to stimulate and enhance interactions. • Manage and organize appointments and follow-up meetings with potential leads or customers efficiently. • Welcome and assist visitors, clients, and colleagues at the front desk, providing necessary information and guidance. • Provide administrative support to team members by assisting with tasks such as data entry, paperwork, and photocopying as required. Qualifications: • The candidate must be available to work in the office, and only local applicants will be considered. • Strong typing skills are required for fast and accurate messaging to maintain efficient communication levels. • Customer service experience is essential, showcasing the ability to handle customer queries with a positive demeanor. • Proficiency in Microsoft Office and basic computer skills is necessary. • Preferably, the candidate should have a minimum of 1 year of experience in a receptionist, administrative assistant, or guest service specialist role. • Proficiency in handling telephone calls and managing stressful situations is a must. Compensation: $40,000 - $65,000 yearly

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• Initiate and maintain conversations with clients and potential customers through various digital platforms to drive engagement. •
• Develop and publish relevant and engaging content tailored to the target audience to stimulate and enhance interactions. •
• Manage and organize appointments and follow-up meetings with potential leads or customers efficiently. •
• Welcome and assist visitors, clients, and colleagues at the front desk, providing necessary information and guidance. •
• Provide administrative support to team members by assisting with tasks such as data entry, paperwork, and photocopying as required.