Take your infrastructure career to the next level in this permanent career focused role where you will be a valued member of a talented team, supporting critical in-house network components for an international media company.

How will your talents be utilized?

• Maintain and support mission critical network components (MPLS based WAN, multicast, redundant internet connectivity across carriers, VxLan, load balancers, wireless and firewalls)
• Troubleshoot complex issues impacting the business.
• Contribute to the documentation, operational procedures and knowledge base of NetOps team.
• Follow change process and documentation requirements.
• Remain current on new products, services, protocols, and standards to design and develop supported systems and support critical project implementations.
• Assess need for any system optimization or remediation, make recommendations, and execute them as required.

Experience & Qualifications

• Professional level IT industry or vendor certification Cisco CCNA or equivalent verifiable experience
• At least 6 years of experience troubleshooting mid to large, (200+ data network devices) technically complex networking environments (redundant WAN & internet)
• Demonstrated experience in following operational processes and adherence to KPI and SLAs
• Knowledge of and experience supporting complex critical data network components in-house including routers, switches (Cisco Nexus 9000), OSPF, WAN, , firewalls, wireless
• Experienced utilizing ITSM platforms such as Remedy or Service Now
• Demonstrate ability to successfully communicate and interact with internal and external parties including Telecom carriers re WAN EPL, MPLS and DIA circuits
• Prior experience managing a small team of engineers

Nice to haves

• Prior experience supporting in-house MPLS (LDP, MPiBGP), complex QoS, VxLan, Netscaler load balancers, Checkpoint Firewalls
• Prior Experience using Solarwinds network management tools

Essential Personal Attributes

• Strong interpersonal, oral, and written communication skills
• Action-oriented and driven to achieve results in a positive manner, displaying ethical behavior, integrity, and building trust at all times
• Customer-focused
• Strong organizational skills
• Ability to articulate ideas to both technical and non-technical addressees
• Self-motivated and results-oriented
• Able to work independently, plan workloads and deliver on commitments

Eligibility Requirements

• Must have unrestricted work authorization to work in the United States

This is a permanent salaried position offering an attractive compensation and benefits package including generous PTO, Health, Dental, 401k, Profit Participation, ongoing professional development, a highly collaborative team environment, mentoring and room to grow. If you are looking for a Company where your contributions will be valued, then lets talk.

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